Patient Care Quality Consulting
The concept of quality has become a frequent problem since the 1980s in the face of growing competition. Overall quality Applications must be implemented by administrative units.
Although our country is somewhat behind this process, especially recently, the Ministry of Health has put the concept of quality to the forefront in the provision of medical services. Currently, some universities, private and public hospitals have received quality certificates. In the future, the quality assessment process for hospitals affiliated with the Ministry of Health is in doubt.
Health Sector Features for Patient Care Consulting
Although health services share common characteristics of the service sector, they also have other characteristics. These include:
1. The level of specialization in healthcare is very high.
2. Functional dependence in healthcare is very high, therefore, a high level of coordination between the actions of various professional groups is required.
3. Human resources in the healthcare sector are made up of professional people who attach great importance to professional rather than corporate goals.
4. Fully effective mechanisms of managerial and institutional control in relation to the actions of doctors, which largely determine the volume of services and expenditures for health care, have not been created. Medical services are expensive.
5. In medical facilities, there is a double line of authority. This leads to coordination, control and conflict problems.
6. The work carried out in medical institutions is quite complex and diverse. The service cannot be standardized; an individual process is performed for each patient.
7. Most medical services are urgent and cannot be delayed. No replacement.
8. Health services are very sensitive to errors and uncertainties and do not tolerate.
9. It is difficult to determine and measure the volume of services provided in medical facilities.
Quality Management In The Healthcare System
Health is of importance for maintaining human life, creating and maintaining the quality of life. The provision of medical care should be considered as an area that directly affects the quality of life and people’s happiness. In this context, the level of health care is seen as an indicator of the level of development of countries. Firstly, there is an inequality between the demand and supply of medical care. In the health care markets, consumers cannot determine the quantity and quality of the goods and services they will buy.
The consumption of medical care is random, and the costs incurred by the patient depending on the risk of the disease are uncertain. This makes the demand for medical services uncertain. Individuals are not aware of the quality and quantity of services and are not able to negotiate. It is difficult to ensure uniformity of health services, and they cannot be replaced or delayed at the same time. It is also provided by non-profit and non-profit organizations, and it can be said that there is a weak correlation between the costs and prices of medical services.
Importance Of Quality Management In Healthcare
Health is of importance for maintaining human life, creating and maintaining the quality of life. The provision of medical care should be considered as an area that directly affects the quality of life and people’s happiness. Therefore, the level of medical care is considered as an indicator of the level of development of countries.
There is an inequality between demand and supply of services. In the health care markets, consumers cannot determine the quantity and quality of the goods and services they will buy. However, medical services are not standardized unlike goods and services in other markets, and consumers often have limited or incorrect information about the characteristics of the services they purchase.
Quality Patient Care Services In Healthcare Facilities
All elements that influence the health care system should be fully serviced to meet the needs of the parties requesting medical care. To ensure quality in healthcare, sectors related to the healthcare system must provide the necessary support, offering high quality in the shortest and shortest possible time.
From a health perspective, meeting patient expectations and measuring their physical, mental, and social well-being is a very complex and complex process. Access to good depends on the quality of the services that lead to good. In fact, the word quality is intended to indicate for which product and service it is used.
